
Customers for life in the cloud

The CRM for high-speed sales teams
With Freshworks CRM, which is powered by Freddy AI technology, you will discover the best leads, boost customer engagement, drive deals to a close and nurture existing customers with an intelligent, end-to-end solution.
Conversations with context. Create more opportunities.
Attract visitors, convert them into leads and transform your website into a lead-generation machine.
Key features:
Personalize your communications. Increase customer engagement.
You will be able to discover the best potential new customers, communicate via the channels of your choice and personalize your messages based on behaviour and intent to capture their attention.
Use AI to eliminate clutter. Drive faster deal closure.
Pipeline Management 2.0 is here. Freddy AI analyzes the pipeline and helps you focus on deals that will generate revenue. Get stats across the full funnel with multi-touch attribution.
Key Features:
Proactively foster relationships. Help your customers grow
Develop lasting relationships with customers by understanding their needs. Sales and support can work together to help the customer grow and grow.
With Freddy AI, the CRM Intelligent Assistant, teams get an easy-to-use AI assistant that delivers agile automation across the entire process.