Customer Service Suite
Improve your customers' experience and your agents' productivity with generative AI.
AI-driven self-service
With intelligent automation, your customers can now effortlessly navigate to get the assistance they need, all at their own pace.
Say goodbye to wait times and experience the future of self-service!
Maximizing success through data-driven decisions
This tool uses artificial intelligence to identify opportunities for improvement and avoid potential setbacks. With Freddy Insights, you'll maximize efficiency and make informed decisions to drive your business success.Unify your workspace
Improve your agents' productivity with Freddy Copilot, which empowers them to provide efficient, personalized service so they can make informed decisions and respond quickly to customers with suggested responses, action recommendations and event summaries.
Automated workflows and optimized collaboration
With our solution, you can optimize your workflow and save valuable time. Increase your productivity by eliminating manual tasks and focus on what really matters.
Start automating today and experience efficiency in your business!
Ask Freddy to create chatbots, manage agents, create new groups and more, all with a simple message. Freddy takes care of the heavy lifting, allowing administrators to focus on more important tasks and optimize your time.
